Pick the level of ongoing support that fits how much work you want to keep moving each month. Strategy, creative delivery and regular check-ins, so progress does not stall once the main project is done.
Around one day of creative delivery a month, with a quarterly strategy session and fortnightly check-ins to keep it on track.
Excluding VAT
Around two days of creative delivery a month, with tighter quarterly planning built around specific goals.
Excluding VAT
Around four days of creative delivery a month, with weekly check-ins and priority turnaround.
Excluding VAT
All prices are exclusive of VAT. By signing up you confirm that you have read and agree to our Ongoing service terms.
This is ongoing strategy and creative delivery, not just technical upkeep. We use the included time to keep the right things moving across your website, content and digital activity.
This is not a block of hours to burn down. We do not run a stopwatch on the relationship.
| What you get | Steady | Focused | Committed |
|---|---|---|---|
| Creative delivery time | Around 1 day a month | Around 2 days a month | Around 4 days a month |
| Check-ins | Fortnightly | Fortnightly | Weekly |
| Quarterly strategy session | |||
| Website Care included On eligible WordPress sites. £125 a month bought on its own. | |||
| Direct access to the team | |||
| Scoped project work | 25% off | 25% off | 25% off |
| Support across the whole business Not just the website: content, campaigns and the digital work that tends to get pushed down the list. | |||
| Quarterly planning around specific goals | |||
| Priority turnaround | |||
| Deeper involvement in planning and reporting |
Sometimes the work needed is bigger than the included monthly delivery block. A major website section, a larger video project, or a more involved rollout may need separate scope. That is fine, and it still moves faster from here.
If yours is not here, get in touch and we will answer it straight.
A monthly retainer for clients who want ongoing strategy, creative delivery and direct access to the team. All tiers include quarterly planning, regular check-ins, Website Care on eligible WordPress sites, and creative delivery time scaled to what the business actually needs.
Usually the honest answer comes out of a short intro call. As a rule of thumb, Steady suits businesses who want reliable support and gradual improvement, Focused suits those with a clearer plan and more work to push through, and Committed suits those treating us as a proper extension of the team. Most clients start on Steady or Focused and move up if the work level justifies it.
Yes. Most clients settle into the right tier after the first quarter. The quarterly strategy session is the natural moment to review whether the current level still fits, in either direction.
We work in quarters, not months, so one busy month does not trigger an invoice. If usage averages out over the quarter, we absorb it. If the work is consistently bigger than the tier allows, we flag it and usually suggest moving up a tier rather than running a stopwatch.
Same answer in reverse. We look at usage across the quarter, not the month. Unused time does not roll over indefinitely, but a quieter month followed by a busier one evens out naturally. If usage stays consistently low, we suggest moving down a tier at the next quarterly review.
The minimum term is three months, to give the work enough time to settle into a rhythm and actually make a difference. After that, it rolls quarter to quarter.
Yes. If you pay annually, you get two months free. That works out as a saving of almost 17% against the monthly rate.
Yes, on eligible WordPress sites. We take a quick look at the site first to confirm it is a good fit.
Yes. If you have multiple sites, sub-brands or a main site plus a smaller campaign site, we can work across all of them under a single Growth Partner retainer. Useful for businesses running more than one digital property.
Not always. If the project already has enough clarity, we can move straight into Growth Partner. If not, we may recommend starting with a Digital Roadmap so the ongoing work has a clearer foundation.
Site improvements, landing pages, content updates, campaign graphics, case studies, deck design, email content, planning for photo or video, and ongoing digital improvements. Broadly, the work that keeps the business moving and tends to get pushed down the list internally.
Rubber Duckers Ltd · Company No. 11824756 · VAT No. GB353979255
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