Aftercare

Hosting and maintenance

Pick the level of support that fits how hands-on you want to be. Hosting, full Website Care, or Multi-site Care across more than one WordPress site. Pay annually and get two months free.

2 months free
Managed Hosting

A secure, managed home for your WordPress site. Hosting, SSL, backups and round-the-clock monitoring, without the technical headache.

£25 /mo

Excluding VAT

  • Premium WordPress hosting and SSL
  • 24/7 security monitoring and firewall
  • Daily server backups
  • Client portal access
  • Standard hourly rate for extra work
Get started
Most popular Website Care

Full WordPress care for businesses who want the site looked after properly. Updates, backups, monitoring and support, without the surprises.

£125 /mo

Excluding VAT

  • Everything in Managed Hosting
  • Daily offsite backups and weekly safe updates
  • Monthly health and security report
  • Form testing, email routing and analytics
  • 30 minutes of flexible support time each month
Get started
Multi-site Care

Full Website Care across two or more sites under one plan. One contact, one invoice, the same level of care on every site you run.

From £190 /mo

Excluding VAT

  • Everything in Website Care, per site
  • £95 per site per month, minimum two sites
  • Support time pooled across all sites
  • One point of contact, one invoice, one relationship
  • Same care standard on every site
Get started

Everything you get

Every plan starts from the same foundation. Website Care builds on it, and Multi-site Care carries the lot across each site you run.

Feature Managed Hosting Website Care Multi-site Care
Sites covered One One Two or more
Premium WordPress hosting and SSL
24/7 security monitoring and firewall Ongoing firewall protection, plus monitoring for vulnerable plugins and themes.
Daily server backups
Daily malware scan
Client portal access
Daily offsite backups Stored separately from the server, for safer recovery if the worst happens.
Virtual patching Extra protection when a plugin issue is found and the wider fix is still being worked through.
Weekly safe updates Run in sequence, with a backup before every update.
Monthly health and security report
Cookie-free analytics Useful website stats without the cookie faff.
Contact form testing
SMTP email routing
Support time included Hourly rate 30 minutes a month Pooled across sites
One contact, one invoice

Looking for more than maintenance?

Website Care keeps your WordPress site secure, updated and properly looked after. If you want strategy, creative delivery and direct access to our team on top of that, Growth Partner is the next step up.

Quarterly planning A strategy session each quarter, so the work has a direction rather than a queue.
Regular check-ins Fortnightly or weekly depending on the tier, with direct access to the team between them.
Creative delivery time Design, build and content time each month, with Website Care folded in for eligible WordPress sites.
See Growth Partner

Questions people ask

If yours is not here, get in touch and we will answer it straight.

What is website maintenance?

Website maintenance is the ongoing work that keeps your site secure, updated and working properly. That usually includes WordPress updates, plugin checks, backups, security monitoring, form testing and general upkeep. Without it, small problems build up in the background until something breaks.

What is the difference between hosting and maintenance?

Hosting is where the website lives. Website maintenance is the ongoing work that keeps it updated, backed up, secure and running properly. Most WordPress sites need both. Our Website Care plan bundles hosting and maintenance together, so you are not juggling two suppliers for one site.

Do you only support websites you built?

No. We can look after WordPress websites built by other agencies or developers too. We usually take a quick look first to make sure the site is a good fit for the level of care you want.

What happens if an update breaks something?

That is exactly why updates need to be handled carefully. We back the site up before every update, run them in sequence rather than all at once, and check things still work afterwards. If something does break, the backup gives us a clear route to roll back. Updates should be a routine part of care, not a weekly gamble.

Can you look after more than one WordPress site under a single plan?

Yes. Multi-site Care covers Website Care across two or more sites, with support time pooled across the plan. Useful for businesses running a main site plus a campaign or brochure site, sub-brands, or multiple WordPress properties under one umbrella.

What is the difference between Website Care and Growth Partner?

Website Care focuses on the technical upkeep of your WordPress site. Updates, backups, monitoring, reporting and support time. Growth Partner includes Website Care for eligible WordPress sites, then adds ongoing strategy, creative delivery and direct access to the team to help keep things moving forward. Maintenance is about keeping the site safe. Growth Partner is about keeping the site improving.

Can we pay annually?

Yes. Pay annually on any plan and get two months free. That works out as a saving of almost 17% against the monthly rate.

Is there a minimum term?

Managed Hosting rolls month to month. Website Care and Multi-site Care have a three-month minimum to let the rhythm of care and reporting actually settle in.

Do you support non-WordPress sites?

Our plans are built around WordPress. If your site runs on something else, get in touch and we will let you know whether we can help, or point you toward a better fit.

What if our WordPress site is in a mess?

Happens often. Older sites with outdated plugins, half-working backups or broken contact forms are exactly the kind of thing Website Care is designed to sort out. We will take a look first, flag anything that needs cleaning up before care starts, and give you a clear route forward.

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Rubber Duckers Ltd · Company No. 11824756 · VAT No. GB353979255
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